Shipping & Handling Policy
Within the 48 contiguous United States, we offer Standard Shipping utilizing, at our discretion, a combination of USPS, FedEx, and UPS. Expedited orders are shipped via FedEx Overnight, FedEx 2nd Day, and Saturday delivery. All freight orders are sent via FedEx Freight or Southwest Motor Transport or an affiliated freight company. International orders are sent via FedEx International or USPS Priority Mail International.
For orders that are not time sensitive, we offer Standard Shipping within the 48 contiguous United States. We may use a combination of shipping carriers which ensures safe and quick delivery of your order with online package tracking. Standard Shipping is not available for items requiring Truck Freight. In Stock items should arrive in approximately 2-7 business days, depending on your location.
Orders $50 or more are eligible for Free Standard Shipping. For orders under $50, we offer Standard Shipping for a flat rate of $7.95. There is no extra charge for items that are back ordered.
Orders exceeding UPS or FedEx standard size and weight limits will be shipped via Truck Freight. These items are marked "Truck Freight" in our catalog and on our website. These items include, but are not limited to, the following: hoods, fenders, quarter panels, windshields, trunk lids, and other large sheet metal.
For customers within Texas, Truck Freight has a minimum charge of $139.95. Out of state Truck Freight starts at $179.95. Often times, an item will require Truck Freight due to it's size, but not weight. Thus, adding smaller items to your order would not increase the overall shipping cost.
Same Day Shipping
We pride ourselves on expedient order processing. Most orders placed on our website for in-stock items before 4pm CST (and all other orders received before 3pm CST) will ship same day. Due to truck company scheduling, truck freight orders may not always ship same day.
Some orders may require additional processing time. FedEx Overnight and FedEx 2nd Day shipping represents the estimated number of business days in transit, excluding processing time. If your order is time-sensitive or requires special instructions, please notify us at the time of order.
Damaged or Missing Products
We take great care to ensure that your order is packed safely. However, on occasion accidents occur. Please do not return or refuse the shipment.
Please inspect the package(s) in the presence of the delivery driver. If you discover any visible damage or tampering, please have the driver indicate this in his records and contact the delivery company to file the claim immediately.
All orders sent from our warehouse will include a copy of your Sales Order on the outside of the box. Please verify the contents of your order thoroughly upon receipt. If anything is damaged or missing, please contact us within 5 days of receipt.