Policy

Items that are too large to ship via United Parcel Service (UPS) must be shipped by truck truck freight. These items are marked in the catalog, and are not limited to the following: Fenders, Hoods, Quater Panels and skins, and windshields. All truck freight orders must be prepaid.

On Arrival

Please inspect the shiment for damage before the driver leaves. This includes deliveries with no visible damage found on the outside of the box. Any damage must be reported to the driver. Make sure the driver writes "damaged parts" on the freight bill. Signing for the delivery is an acknowledgement by the customer that all parts received were in good condition at the time of delivery. Once the delivery has been signed for, John's Mustang and/or the trucking company will not be responsible for any damaged parts in the shipment.